Conflict resolution is the process of managing and resolving disputes or disagreements in a peaceful and constructive manner. In the workplace, it involves addressing and mitigating conflicts that arise between employees, teams, or management. Effective conflict resolution techniques promote open communication, active listening, and empathy to understand the underlying causes of the conflict. It encourages negotiation, compromise, and collaboration to find mutually acceptable solutions. Conflict resolution in the workplace aims to maintain a harmonious work environment, enhance productivity, improve morale, and foster positive relationships among employees. It requires impartiality, fairness, and the use of various strategies such as mediation, arbitration, or facilitation to achieve resolution.